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Medical Device Field Support

Field Support

At KMC Systems, we want to build and maintain a relationship with you throughout the total product lifecycle. This is why we offer unparalleled post-sales field support. 

For more than 30 years, KMC Systems has been providing industry leading contract design and manufacturing to OEMs around the world. Our post-sales field support provides the final piece to KMC360®, allowing KMC to support all your needs throughout the total product lifecycle.

We provide exceptional field support in coordination with our customers to support their needs. By developing and manufacturing devices, our engineers are able to provide premium depot level support for medical devices. KMC Systems provides medical device depot level support in various ways, including:

Contact us for supportMedical Device Depot Level Support

  • Medical depot repair
  • Medical depot refurbishment
  • Medical device replacement management

Spare Parts Management

  • Spare part fulfillment
  • Spare part inventory management

Field Support Logistics

  • Loaner pool management

Medical Device Field Support           

  • Field service engineer training
  • Service manual creation
  • IFU (Instructions For Use) manuals
  • DHR tracking